Shipping policy

Order Processing
Orders are typically processed within 1–3 business days after payment is received. During peak periods, processing times may be slightly longer.

Shipping Times
Once shipped, orders generally arrive within 7–14 business days, depending on your location and local carrier operations.

Tracking Information
When your order ships, you will receive a tracking number via email so you can follow your package throughout delivery.

Shipping Delays
While we aim to deliver orders within the estimated timeframe, shipping delays may occasionally occur due to factors outside our control such as customs processing, carrier delays, weather conditions, or high demand periods.

Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout. Somora is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
If your order has not arrived within 30 days, please contact our support team so we can investigate and assist you.